If you find an X-originating-IP line in the header of the message, forward
a complete copy of the message, including the full message headers in the
form below.
To be extra sure:
The header line must MATCH this line exactly for it to have originated from
our service:
Received: from mail.jmsinternet.com ([209.126.182.66])
Anything else appearing on this line shows it came
from another service, (you can use this line to identify whom you should
report the abuse to) putting mailpride.com in this line also shows it was
forged.
For example:
Received: (qmail 95692 invoked from network[24.52.188.22/ky-owensboro1a-22.owboky.adelphia.net])
Received: from mailpride.com ([200.183.159.119]) by rwcrgwc51.attbi.com
Both show IP addresses that are not ours (209.126.182.66). Spam complaints
should be made to the offending ISP's directly.
For our examples the first offense should be reported to: abuse@adelphia.net
and the second to abuse@attbi.com
Why would someone make up a false email address?
Well they have no intension of removing you from a list and could care
less to hear back from you in most cases.
Why do they target our service?
I've often wondered that myself. All I can think of is they
don't like the fact that we are a gay and lesbian email service.
I'm not sure who to complain to, what should I do?
I suggest you take the complete spam message and use the free service
from SpamCop. Their
automated system will identify the offending parties and deliver the reports
to them directly. (be sure not to check any unchecked boxes on the reporting
page)
If you are sure the spam originated from our service please complete the
following information:
Your name:
* Your e-mail address:
* Email address in question:
Please be sure to provide the Complete Email Address.
For Example: membername@mailpride.com
* Please paste a copy of the message sent
to you, with headers:
* = Required Information
..........
To view full headers from Outlook and Outlook express follow
these instructions:
If your Outlook isn't open, open it now and click on the folder
with the mail message in it. Double-click on the message that you want
to view the full headers on. That opens the message in it's own window
and allows you access to view options for this particular message. From
the View menu select options. That brings up the Messsage Options Window.
At the bottom of the Message Options window is a window for Internet headers.
View this information and verify the spam came from our service. If so,
cut and paste the headers from that window into the form below, along
with the message body.
Eudora and Eudora Pro users:
while viewing the message (in window) click on "blah blah blah" button.
The headers will be added above the message body.